Privacy policy - Ana Latorre
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Privacy policy

The protection of personal data is one of the most important concerns for this organisation.

In our daily work we strive to protect the privacy of the data you provide us with and to comply with the current regulations on the protection of personal data.

The purpose of this policy is to inform data subjects about the various processing operations carried out by this organisation that affect their personal data in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON RESPONSIBLE.

ANALATORRE and e-mail hola@analatorre.com

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

BROWSERS OF THE WEBSITE OF THE RESPONSIBLE PARTY.

We will process your personal data provided through our web forms in order to:

  • To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.
  • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
  • To comply with the legal obligations that are directly applicable to us and regulate our activity.
  • To protect and exercise our rights or respond to claims of any kind.
  • Sending of newsletters related to the goods or services that make up the activity of the person responsible or news related to our activity and service.

CUSTOMERS AND SUPPLIERS.

We will process your personal data provided through our web forms in order to:

  • The execution of pre-contractual measures to which you are a party in the event that you purchase or contract our goods or services.
  • To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.
  • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
  • Conduct quality surveys.
  • Sending of newsletters on news related to the manager’s activity.
  • Sending commercial communications relating to the goods or services that make up the activity of the data controller.
  • Sending commercial information relating to the goods or services that make up the activity of the person responsible.
  • To comply with the legal obligations that are directly applicable to us and regulate our activity.
  • To manage your data and provide it, where appropriate, to external suppliers for the proper functioning of our business.
  • To protect and exercise our rights or respond to claims of any kind.
  • Fulfilment of a legal obligation. In certain cases, it may be necessary to process your data in order to comply with a legal obligation, for example, to comply with court orders, subpoenas or warrants issued by law enforcement agencies or other public and governmental authorities or administrations, including when they are outside your country of residence. We may also provide your personal data to respond to requests made by you for the prevention, detection or investigation of a criminal offence or other breach of the law.

In certain cases, we will process personal data to improve our services and your experience of browsing and using the website. They will also need to be used to protect our rights or to respond to claims of any kind.

  • Incident management.
  • Valuation and statistical study of clients.

CANDIDATES FOR JOB OFFERS OR JOB APPLICANTS.

We will process your personal data provided through our web forms in order to:

  • To manage the personnel selection processes carried out in the organisation to which you have applied by sending your Curriculum Vitae and/or cover letter through the “work with us” form or to the e-mail address provided on the website
  • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
  • To protect and exercise our rights or respond to complaints of any kind
  • Sending of communications concerning new job offers.
  • Sending of communications relating to events, activities, congresses in which the organisation participates.

3. LEGITIMISATION OF THE PROCESSING.

USERS BROWSING THE WEBSITE OF THE RESPONSIBLE PARTY.

The basis on which the processing of personal data by the organisation is based is covered by:

  • The data subject’s consent to:
    • To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.
    • Sending of newsletters relating to the goods or services that make up the activity of the person in charge or news related to its activity.
    • Sending communications and surveys, as well as statistical and evaluative study of customers, to improve our services and their experience in browsing and use of the website

Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.

  • Legitimate interest of the controller.
    • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
    • To protect and exercise our rights or respond to complaints of any kind

CUSTOMERS AND SUPPLIERS.

The basis on which the processing of personal data by the organisation is based is covered by:

  • The performance of a contract to which it is a party or the application of pre-contractual measures.
    • To correctly and adequately manage and provide the service contracted through this website.
    • To take all the necessary steps to ensure the reception of the product purchased through this website.
    • The administrative, accounting and tax management of the relationship established with our clients when they have contracted us.
    • The sending of communications related to the services, activities or events offered and/or developed by the organisation.

Refusal to provide your personal data may result in the impossibility of providing you with the requested service or managing the purchase of the product you wish to acquire.

  • The data subject’s consent to:
    • The execution of pre-contractual measures to which you are a party in the event that you purchase or contract our goods or services.
    • To deal with queries, complaints or incidents sent through our contact channels and to send the requested information.
    • Sending commercial information relating to the goods or services that make up the activity of the person responsible.
    • Sending of newsletters on news related to the manager’s activity.
    • Conduct quality surveys.
    • Conduct raffles and present offers of our services.

Refusal to provide your personal data may result in the impossibility of providing you with the requested service or managing the purchase of the product you wish to acquire.

  • Legal obligation applicable to the controller.
    • To comply with the legal obligations that are directly applicable to us and regulate our activity.

In this case, the data subject may not refuse the processing of personal data.

  • Legitimate interest of the controller.
    • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
    • To manage your data and provide it, where appropriate, to external suppliers for the proper functioning of our business.
    • To protect and exercise our rights or respond to claims of any kind.

CANDIDATES FOR EMPLOYMENT:

The basis on which the processing of personal data by the organisation is based, is covered by:

  • The data subject’s consent to:
    • To include your application in the recruitment process.
    • To add your CV to our database in order to be able to collaborate for specific purposes.
    • Sending of communications concerning new job offers.
    • Sending of communications relating to events, activities, congresses in which the organisation participates.

Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.

  • Legitimate interest of the controller.
    • To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
    • To protect and exercise our rights or respond to complaints of any kind

4. DATA RETENTION PERIODS OR CRITERIA.

The personal data provided will be retained in accordance with the following criteria:

  • The time necessary to fulfil the purposes for which they were originally collected.
  • Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, in accordance with the statute of limitations period for any actions that may arise from the relationship maintained with the customer and/or the conservation periods provided for by law.

The personal data provided will be retained in accordance with the time limits set out in the following regulations:

  • THE CIVIL CODE. Between 5 or 15 years, depending on the case, in accordance with the provisions of Article 1964.2 of the aforementioned law.
  • THE COMMERCIAL CODE.
  • THE GENERAL TAX LAW. For 4 years in accordance with the provisions of Articles 66 to 70 of the aforementioned body of law. It applies to information related to tax obligations.

All other laws that are applicable in each Autonomous Community according to the ceded or concurrent autonomous competences that they have recognised at State level.

5. AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or create profiles.

6. AUTOMATED DECISIONS AND PROFILING.

For the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:

  1. Judges and Courts, State Security Forces and Bodies, and in general, competent public authorities or bodies, when the data controller has the legal obligation to provide the personal data.
  2. Banks and Financial Institutions, in the event that you contract us.
  3. SEPBLAC.
  4. In the event of such a transfer, the organisation undertakes to inform you of these aspects and to obtain your express consent, unless this is an obligation legally imposed on the data controller.

7. INTERNATIONAL DATA TRANSFERS.

The organisation does not carry out any International Data Transfer.

8. RIGHTS

Interested parties may exercise at any time and free of charge the rights of access, rectification and erasure, as well as to request restriction of the processing of their personal data, to object to the processing, to request portability of their personal data (where technically feasible) or to withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you can use the forms provided by the organisation, or send a letter to the postal address or e-mail address indicated above. In any case, your application must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.

If you feel that your rights concerning the protection of your personal data have been violated, in particular if you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es

In compliance with the provisions of article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive any more information about our services, you can unsubscribe by sending an e-mail to the following address hola@analatorre.com with the subject line “LEAVE”.

9. VERACITY OF THE DATA.

The interested party guarantees that the data provided are true, accurate, complete and up to date, and undertakes to inform of any change in the data provided, through the channels provided for this purpose and indicated in point one of this policy. It shall be liable for any direct or indirect loss or damage that it may cause as a result of its failure to comply with this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.